
My Wine Guide® for Hotels, Resorts, and Cruise Operators
Elevate Your Wine Program and Dining Experience with The Connected Wine & Beverage List
Integrated with your POS and Inventory. Maintenance Free and Never Out-of-Date Wine Lists and Menus.
Spend less time managing wine data across your restaurants and outlets and more time with customers.
Increase Wine Incidence and Average Customer Spend with Digital and Print Experiences for the 2020s and Beyond.
Integrated and Synchronized - Menus, POS, Inventory and Server Training
Your Guest Experience, staff training, retention, and efficiencies are always top of mind priorities for hospitality operators.
Meanwhile wine consumers are likely your most valuable customers. They spend more on their choice of room, how they dine and partake in activities.
My Wine Guide is the Wine Program Sales and Management Platform you’ve been looking for synchronized with your Property Management, POS and Inventory Systems.
Integrations with Oracle/Micros, Agilysys and Toast
My Wine Guide out-of-the-box integrations with major POS, Inventory and Property Management systems deliver a personalized, smart Guest Experience.
From knowing customer preferences, a Virtual Digital Somm, VIP Wine Lockers to wine lists that are never out of date, My Wine Guide creates ever lasting memories for wine and fine dining lovers.
A Personalized Wine Journey
Wine consumers are likely your most valuable customers. They spend more on their choice of room, how they dine and partake in activities.
More than ever guests are looking for personalized experiences which make lasting memories. My Wine Guide can help you create those experiences from reservation to checkout.
Take your guests on a personalized wine journey beginning with their reservation and continuing in their room, your restaurant, bar or wherever they are on your property.
Join The Satisfied My Wine Guide Customers
A Virtual Sommelier from Reservation to Departure
My Wine Guide is both your CRM of guest wine preferences and your guest’s digital sommelier available anytime of day, in-room, restaurant, bar, lobby or patio.
Your wine list is available via Tablet, iPad, eReader, Smartphone and QR Code. The same personalized experience anywhere your guests happen to be, 24/7.
Mobile Digital Ordering
My Wine Guide Digital Wine Ordering has something for everyone.
Its the ultimate convenience for your guests, you gain staff efficiencies, your servers spend more time serving rather than order taking.
You’re ready when your customer arrives. The wine is served. Your guests socialize, talk about the food and wine and order more wine.
SommOne® by My Wine Guide Features for Hotels & Resorts
Staff Training, Education and Empowerment
Equip your staff with anywhere. anytime wine education - always available at their fingertips.
Our digital content includes everything they need to know about each bottle on your wine list, plus food and wine pairings, features and promotions. Plus My Wine Guide gives you management tools so you know well your staff is keeping up with their training and education.
My Wine Guide Wine Program Solutions for Hotels & Resorts
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Digital Wine Lists
Tablet, iPad, eReader and Smartphone. Add a QR Code to your printed wine list, in your rooms, on your website and social sites.
Your customers get the same experience, full access to your wine list anytime, and everywhere they happen to be.
You save printing expense and staff time and enhance your guest experience
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POS and Inventory Integrated Print Menu Management
Automatically update your wine list for print with My Wine Guide’s POS and Inventory Integrations.
Whenever you 86, your inventory count goes to zero, update a price, vintage, BTG or bottle selection your wine list is updated and ready to print.
No more duplicate data entry and out of date wine lists.
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Staff & Server Training
Wine education at your staff and server’s fingertips - everything they need to know about your wines - anywhere, anytime 24/7.
My Wine Guide keeps your staff informed and instantly updated with everything about your wine program.
Alerts and low stock notifications.
Management tools to assess server activity and engagement.
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Personalization and Wine CRM
My Wine Guide's patented AI technology easily captures your guests wine preferences and level of knowledge from aspiring beginner to aficionado.
Each of your guest’s have a My Wine Guide preference profile when they begin their stay and My Wine Guide’s Virtual Somm at their side as they go on their wine journey at your restaurants, bars and their own rooms.
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Multi-outlet Menu & Inventory Management
Manage different menus, selections and inventory across multiple outlets, venues and concepts.
Gain faster and better visibility into operations both consolidated and outlet specific with real time, configurable sales reporting and inventory insights.
My Wine Guide is The Wine Program Management Platform for multi-outlet, multi-concept operators and properties.
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Mobile Digital Ordering
Give your guests the ultimate convenience of ordering wine from there own smartphone wherever they happen to be.
Have their wine ready before their restaurant arrival, order from the pool and sent to their room or stock their room before they arrive.
Plus you gain staff efficiencies, and your servers spend more time serving and less time order taking.