SommOne

Staff and Server Wine Education and Training for Restaurants

Staffing challenges have never been greater. Is it time to rethink how you go about staff wine training and education?

All your staff needs to know is accessible on their own phones 24/7, and instantly updated as your inventory changes with SommOne’s integrations with Industry leading POSs such as Toast & Micros

Most of all, SommOne makes wine education FUN and INTERACTIVE.

Step One – Make it Personal and Fun for Your Staff

With SommOne wine education starts with the context of your Staff’s own individual preferences, your wine program and cuisine.

SommOne is a unique digital wine training tool that starts with helping your staff understand why they like and prefer certain wines.

SommOne helps your staff discover different wines within your selection. Each staff member builds their own profile, and most importantly their confidence.

As your staff begins putting grape varietals, blends and wine regions in the context of their own tastes, their wine knowledge grows, and wine education becomes fun for everyone.

Step Two – Keep it Current with Automatic Alerts and Updates

No more having to say – “I’m sorry, we’re out of that item.”

Whenever an item goes out of stock or is added your SommOne digital wine list is updated immediately.

SommOne even lets your servers know when an item is low in stock.

SommOne is a server’s best friend, you benefit from staff efficiencies, better inventory turnover and more wine sales.

Step Three – Make Sure Staff is Always Wine Educated, Trained and Up to Date

With SommOne you get wine training management tools which help you know if your staff are using and taking advantage of their SommOne training and wine education tools. Each server has an account and profile so you know:

  • How often are your staff accessing SommOne, for how long and for what type of wine education?

  • Are they staying current with alerts, featured wines as well as food and wine pairings?

  • Are they making tasting notes and growing their wine knowledge?  

Wine Education and Training Features

  • Always Accessible Digital Education

    Access wine info on smartphones, tablets, PCs. Your team gets crucial wine insights at their convenience, ensuring they’re always in the loop.

  • Interactive Personal Training

    Engage your staff in a unique learning journey, tailored to their personal wine tastes. It's fun, impactful, and a lasting experience.

  • Management Tools for Somms & GMs

    Monitor your team's engagement with SommOne. Check their frequency, note-taking habits, and knowledge growth to enhance their wine education journey.

  • Instant, Real Time Menu Updates

    Stay updated! With SommOne, staff are aligned with real-time inventory changes, ensuring no discrepancy between stock and menu.

  • Alerts and Notifications

    Efficient communication made easy. Announce promotions via SommOne and instantly alert your team on their devices.

  • Unequaled Breadth of Educational Content

    Dive deep into wine details. From tasting notes to producer stories and expert ratings, empower your staff with extensive wine knowledge at their fingertips.

Experience My Wine Guide

Discover The Benefits of SommOne Wine Training for Wait Staff and Servers

  • With SommOne training and instant digital updates, interactions with customers and wine ordering processes become more efficient.

    This streamlined communication combined with proficiency assessments and online education ensures your staff's efficacy, consistent results, and boosts their confidence in wine conversations.

  • Equip your servers with the tools to effectively promote the entire wine selection, especially hand-sell wines.

    Leveraging training, education, featured selections, and food pairings ensures more even inventory turns.

    Furthermore, a trained, knowledgeable, and confident staff naturally drives increased wine sales and maximizes your wine program ROI.

  • Foster a culture of wine in your establishment by empowering your staff with comprehensive training and education.

    This foundation not only gives them the confidence to engage in credible wine dialogues but also reinforces in-person training, helping identify areas needing attention and ensuring consistent outcomes.

  • SommOne aids wine professionals and managers in elevating their teams.

    Beyond just achieving a standard of proficiency; it creates an environment where wine conversations flow seamlessly between staff and customers, cementing a wine-centric ethos within your establishment.

Unequaled Breadth of Educational Content

For every wine among your selections, your staff has in depth wine region, grape varietal, graphical and vintage specific tasting notes, producer stories, producer attributes, e.g. organically farmed, critic ratings and reviews, and food and wine pairing information - all at their fingertips.

Your restaurant staff and server can even add content to their own knowledge base and personal wine profile with their own tasting notes and ratings.

Food and Wine Pairing

You’ve likely chosen your wines as the supporting cast for your food.

SommOne not only provides wine pairings for each of your food menu items; SommOne also provides food pairings for each and every one of your wines.

SommOne makes it easy for servers to help your customers with food and wine pairings. Pre-service all they need to know about your wine and food is simply right on their phone.

Want to turn some hand sell wines? Just use SommOne Portal to set up your food pairings. And instantly you staff has all they need right at their fingertips to confidently make recommendations.

A Powerful Tool for Wine Directors and Sommeliers

SommOne is built and designed to help Wine Professionals and Sommeliers do what they do best - train staff to execute your restaurant’s wine service and maximize wine sales.

SommOne reinforces wine training, provides continuous wine education and gives Somms, wine professionals and beverage managers more arms and leg on a daily basis.

If you are a Wine Director, think of SommOne as a multiplier effect that brings proficiency and professional wine service to more tables and more wine interested guests.

Way more than an App, SommOne is the #1 Wine List Software & Sales Platform for Restaurants

Want to Experience More?

Just send us your wine list, beverage, and food menu.

We’ll create your server training and education experience in just two days and send you a FREE tablet.

Not just a demo - get the real thing in two days.